Refund Policy for Aflah Crystals

Thank you for shopping at Aflah Crystals. We take pride in providing high-quality crystals to our valued customers. If, for any reason, you are not satisfied with your purchase, we are here to assist you.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at your  with the following information:

  • Your order number
  • A description of the damage or defect
  • Clear photos showing the issue

We will assess the situation and provide instructions on how to proceed. Please do not return the damaged or defective item without contacting us first.

Refund Process: Upon approval of your refund request, we will initiate the refund process. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Return Conditions:

  • The customer must initiate the return process within 30 days of receiving the item.
  • The item must be unused and in the same condition as received.
  • The original packaging must be intact.

Return Shipping: If a return is necessary, the customer is responsible for shipping the item back to us using the same courier service through which we shipped the item to them.

Return Address: Ali Flat 3rd Floor Sha Qabool Colony No.2 Namakmandi , Postal 2500 Peshawar Pakistan. Google Map.

Contact Information: If you have any questions about our refund policy, please contact us at